HEAT provides 1-1 mentoring support and advocacy to vulnerable households in England and Wales.  Our team of Energy Mentors provide a holistic, independent, tailored advice to fuel-poor households experiencing energy crises.  

 We provide ongoing support throughout the process, helping customers understand their options and make informed decisions. This includes:  

•           Tackling energy emergencies 
•            Managing fuel debt and related issues, 
•            Advocate on your customer’s behalf. 
•            Accessing energy grants and crisis funds. (our mentors also have access to fuel and food bank vouchers) 
•            Optimising energy usage and efficiencies 

 The support that we provide will help your customers long term and is fully funded.

For more information please contact the Partnership Team at heat@thewisegroup.co.uk

From time to time we all need some help and support.

With the rising costs of living, many people in Wales need that help now.

The Welsh Government is doing everything it can to put money back into people’s pockets.

There is support available to you that could help you with some of your living costs.

If you are unsure about what support is available to you, Advicelink Cymru can help you check what you are entitled to and to claim what’s yours.

When you call Advicelink Cymru, on 0808 250 5700, you will get free and confidential advice about money you may be entitled to.

Advicelink Cymru can help you:

• apply for welfare benefits, such as Personal Independence Payment, Carers Allowance and Pension Credit
• get Welsh Government support

The Advicelink Cymru helpline can also arrange for you to get help with debt and personal finance issues.

The first round of the Volunteering Wales Strategic Grant 2025-28 is now open for applications with a closing date of 2 May 2025.

This fund will enable a small number (approx. five) strategic investments to build on and learn from the new or enhanced approaches/initiatives for volunteering across Wales. It will enable the progress that has been made so far to be further explored and ‘hard wired’ into ongoing work.

Grant requests are welcome for projects up to 18 months with a value of between £50,000-£100,000. For more information please visit the WCVA website.

Ahead of submitting an application, you must speak to a named WCVA member of staff or a named member of the Third Sector Support Team at Welsh Government; the contact details are available in the scheme guidance. This will ensure that the activity is in keeping with the grant aims.

To apply please visit https://map.wcva.cymru.

Advocacy Support Cymru has the following vacancies:-

Independent Mental Capacity Advocate

(IMCA) (FT 37 Hours) – Swansea-based 

Details, salary plus apply for this role here/yma

Closing Date This Friday 7^th Feb 5pm

Duty Administrator

(FT 37 Hours) – Cardiff or Swansea.

Details, salary plus apply for this role here/yma

Closing Date Friday 14^th February 5pm   

See also current vacancies